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Industry Solution

epos247 for Repair Shops

Track every repair job from the moment a customer walks in to the moment they collect. No paper tickets, no spreadsheets, no guesswork.

Repair Shop Dashboard

Jobs Checked In Today 14
In Progress 8 Jobs
Ready for Collection 5 Jobs
Revenue Today £1,247.50

Repair Shop Features

Everything you need to run a professional repair operation from one system.

Job Check-In

Log customer details, device make and model, and fault description. Print a customer receipt and a stub tag for the device.

Status Tracking

Move jobs through Pending, In Progress, and Completed stages. Add technician notes and attach product charges as you work.

Customer Notifications

Customers get an automatic email when their repair is marked as complete and ready for collection.

One-Tap Checkout

When the customer arrives, tap Checkout to transfer all charges to the till for instant payment by cash, card, or any method.

Deposits & Part Payments

Take a deposit when a job comes in and settle the balance on collection.

Account Customers & Invoices

Offer trade accounts with invoices, statements and credit notes, all audit-tracked.

Parts & Stock Control

Track parts and consumables with suppliers, reorder levels and a full stock ledger.

Loyalty & Gift Cards

Reward repeat customers with Loyalty247 points and sell gift cards at the counter.

Typical Repair Flow

  1. Customer brings in a device. You check it in with their details and a description of the fault.
  2. Two receipts print automatically: one for the customer, one stub tag attached to the device.
  3. Your technician works on the repair, updates the status, and adds part charges from the product database.
  4. When complete, the customer gets an email notification. They come in, you tap Checkout, and take payment.

Why Repair Shops Choose epos247

  • No separate job tracking app needed. Repairs live inside the same POS you use for payments.
  • Every job has a unique reference number. No more lost paper tickets or illegible handwriting.
  • Take deposits at check-in and have them automatically applied when the customer collects.
  • Full repair history in the back office for warranty queries, repeat customers, and reporting.

Stop Losing Track of Repairs

Whether you fix phones, computers, watches, or anything else, epos247 gives you a professional job tracking system that your customers will love.